Our Story
At Sundog Pet Care, we are passionate about providing top-notch pet care services to pet owners in New York City. Our founders, Chelsea Kronick and Zach Glucksman, have over 25 years of combined experience in working with urban animals. We understand that every dog is unique, and that's why we take a holistic approach to canine behavior and enrichment. Our mission is to foster the best possible relationships between people and their pets by crafting customized training and exercise plans that cater to individual needs and personalities.
Meet Our Founders
Chelsea Kronick, CPDT-KA, is a Certified Pet Dog Trainer and a member of the Association of Professional Dog Trainers. With over a decade of experience in training and behavior modification, she has worked with horses and dogs professionally since 2004. Her expertise lies in developing personalized training plans that emphasize socialization, nutrition, environmental enrichment, and exercise. Chelsea is a Brooklyn native, and when not working, you can find her hiking in Mount Prospect or enjoying the lawns with her Japanese Chin.
Zach Glucksman has been working with canine companions since 2011. He has honed his skills by collaborating with esteemed dog trainers, working with city dogs of various breeds and temperaments. Zach focuses on solid loose leash mechanics and enriching walks to help urban dogs manage reactive tendencies and redirect their attention in a positive and productive way. As a native New Yorker, Zach grew up asking friendly passersby if he could pet their dogs, leading his parents to set up a trip to North Shore Animal League for a pup of his own. With a Bachelor's degree in East Asian Studies from Union College, Zach's passion for our furry friends has led him to change the direction of his career.
Our Services
At Sundog Pet Care, we pride ourselves on offering a wide range of services designed to meet the unique needs of urban dogs. Our private training sessions focus on building a strong foundation of trust and understanding between you and your pet. We offer step-by-step instructions for common training problems like house training, jumping, and leash-pulling. Our experienced trainers also provide behavior consulting and modification for anxiety, fear, and reactivity.
Private Training Sessions
Our private training sessions cater to your specific needs, providing detailed guidance on how to train your pet. We offer online and outdoor sessions, tailoring our approaches to your lifestyle and preferences.
Virtual Training and Coaching
With the ongoing pandemic, we have adapted our training to an online learning platform. This flexible approach allows us to cater to your needs while ensuring social distancing measures are in place. Our trainers demonstrate exercises in real-time with their own dogs, and recorded sessions ensure you can revisit exercises whenever needed. Once your pet has a solid foundation, we can transition to in-person coaching while maintaining social distance.
Payment and Cancellation Policies
Our training services are billed at an hourly or prepaid package rate, rounded up to the nearest 15-minute interval. Cancellations or changes made at least 48 hours prior to a scheduled service are free of charge. However, cancellations made within 48 hours or for sessions that cannot be rescheduled within 48 hours may result in full payment.
Extended Care Services
Our Extended Care services include Board & Train, Stay & Train, and Pet Sitting. We bill per calendar day, regardless of arrival or departure time. Additional charges apply for arrivals, departures, drop-offs, and pickups outside of standard hours. Changes or cancellations for extended services can be made up to 14 days prior to the date of service without incurring a fee.
Special Events
For special events like parties or social gatherings, we offer customized care services. These services are billed hourly, including travel time to and from the event. We also offer additional charges for arrivals, departures, drop-offs, and pickups before 9 am or after 7 pm.
Effective Dog Training with a Human-Centered Approach
The dog trainers reviewed here are consistently praised for their expertise, enthusiasm, and dedication to their craft. They are not only skilled at training dogs but also provide personalized education plans for the humans in their lives, acknowledging the importance of understanding and communicating with their canine companions.
Personalized Training and Education
Each of the trainers reviewed has a unique approach to dog training, tailoring their methods to the individual needs of each dog and human. They focus on positive reinforcement techniques, which are humane and effective in promoting behavioral change. This personalized approach has yielded impressive results, with many dogs transforming from problematic to well-behaved companions.
Exceptional Communication Skills
The trainers are also commended for their exceptional communication skills, taking the time to educate and empower their human clients to work with their dogs. They are articulate and clear in their descriptions of canine behavior, providing valuable insights and strategies for managing and improving relationships with their dogs.
Reliability and Trustworthiness
The reviewers have also praised the trainers for their reliability and trustworthiness, citing their ability to work with a variety of breeds and temperaments, from rescue dogs to energetic pups.
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