Providing the confidence you need to keep your pets happy and healthy
Our Story
At Virginia Veterinary Centers, we believe that every pet deserves the best care possible. That's why we've created a network of three emergency veterinary hospitals, located in Fredericksburg, Richmond, and Midlothian, to provide 24/7/365 emergency care to pets in need.
Our Mission
Our mission is to provide high-quality, compassionate, and personalized care to pets in emergency situations. We strive to deliver cutting-edge veterinary medicine, combined with exceptional customer service, to ensure that pet owners have peace of mind knowing that their beloved companions are receiving the very best care.
Services
Our emergency department offers immediate triage and treatment for urgent situations. We understand that unexpected emergencies can happen at any time, which is why we're available 24/7/365 to help pets in need. Our services include:
- Emergency Care: Immediate triage and treatment for urgent situations
- Urgent Care: Extended hours of care for pets requiring non-emergency treatment
- Rehabilitation Program: Customized rehabilitation programs for pets recovering from illness or injury
- Diagnostic Services: Advanced diagnostic services, including imaging and lab work
- Surgery: Minimally invasive and traditional surgical procedures
Special Services
We also offer a range of special services to support pet owners and their pets, including:
- Client Registration: Simplified registration process for easy check-in
- Client Check-In: Convenient online check-in for added convenience
- ER Express Check-In: Rapid triage and treatment for pets in emergency situations
- Client Reviews: Personalized reviews and testimonials from satisfied clients
Community Involvement
We're committed to giving back to our community, which is why we host an annual spring symposium for local veterinarians and support various animal-related charity events throughout the year.
Contact Us
If you have any questions or concerns, please don't hesitate to get in touch. You can reach us at (540) 372-3470 (Fredericksburg), (804) 353-9000 (Richmond), or (804) 744-9800 (Midlothian).
Wait Times and Staff Experience
Wait times were a common concern among reviewers, with some experiencing long waits of up to six hours. However, many reviewers praised the staff for being accommodating, helpful, and kind despite the long wait times. The staff's ability to explain everything well and their friendly demeanor were particularly appreciated.
Facilities and Communication
The facilities at Virginia Vet Centers were described as spacious and clean, with plenty of parking available. The remote registration and communication process was also praised for being seamless and efficient. The staff's ability to keep pet owners informed about their pet's treatment and condition was appreciated.
Emergency Care and Treatment
Many reviewers praised the emergency care and treatment their pets received at Virginia Vet Centers. The veterinarians were knowledgeable and informative, and the staff were sympathetic and empathetic during stressful times. The center's ability to perform emergency procedures was also highlighted as a positive aspect.
Negative Experiences
One reviewer had a very negative experience, citing a long wait time, lack of privacy, and rude staff. They felt that the office was disorganized and that they were not taken seriously. Another reviewer was disappointed with their experience, feeling that the wait time was too long and that the staff did not seem to have critical patients.
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