Treating Your Pets Like Family, One Paw at a Time.
A Legacy of Compassion and Care
The Veterinary Hospital has been serving the Eugene community since 1962. Founded on the principle of treating animals and their owners with respect, honesty, and dedication, we've become a trusted partner in pet care. Our team of compassionate and skilled veterinary professionals and support staff are dedicated to providing comprehensive, compassionate care for pets of all ages, from preventative care to advanced medical treatment.
Personalized Care and Attention
We take pride in offering personalized care for each pet. We listen closely to your concerns and work alongside you to create a customized healthcare plan that meets your pet's specific needs. Our team is passionate about providing exceptional customer service and ensuring you feel informed and comfortable throughout every step of the process.
Beyond Traditional Care
We believe in offering a holistic approach to pet care, which includes traditional veterinary services alongside innovative and alternative options like acupuncture, Chinese medicine, and stem cell therapy. We also offer home delivery of food and medications for your convenience and peace of mind.
Meet Our Team
Our team comprises experienced and compassionate veterinarians, veterinary assistants, and support staff who are dedicated to providing exceptional care for your furry friends. We are proud of our diverse team with their individual skills and talents, united by a shared passion for animal welfare.
Our Commitment to You
At The Veterinary Hospital, we are committed to continuous learning and innovation. We actively seek new ways to improve our services and offer the highest quality care available. We are also committed to open communication and transparency, ensuring you are always informed about your pet's health and treatment.
Join Us on Our Journey
We encourage you to explore our website to learn more about our services, meet our team, and discover how we can become your trusted partner in pet care. We look forward to welcoming you and your furry companion to our hospital and building a lasting relationship built on trust, compassion, and exceptional care.
Overall Experience
The reviews of The Vetrinary Hospital are mixed, with some customers expressing dissatisfaction with their experience, while others have had positive interactions with the staff and veterinarians.
Organization and Efficiency
The hospital has been criticized for its lack of organization and efficiency. One customer, Amber Hathaway, had an appointment scheduled for her senior cat, but the hospital was out of the medicine needed for the treatment. The customer was left waiting in the lobby and then in the room, only to be told that the medicine was unavailable. There is also a concern about the hospital's failure to verify available medications before scheduling appointments.
Cost and Services
Another customer, R. B., was unhappy with the hospital's billing practices, feeling that they nickel and dime their customers for every service. The customer had to cancel a follow-up visit due to the cost and felt that the hospital was prioritizing profits over pet health.
Counterbalance: Caring Staff and Veterinarians
On the other hand, many customers have praised the hospital's staff and veterinarians for their kindness, patience, and competence. Several reviewers have mentioned that the hospital's staff and veterinarians take the time to answer questions and address concerns, making customers feel comfortable and at ease.
