Enhancing the human-animal bond, one pet at a time.
Our Mission
Petland stands as a trusted companion for families in their quest for lifelong companions. Founded over half a century ago, we've been passionate about enhancing the human-animal bond and providing quality pets and care.
Who We Are
Petland is a family-owned and operated business dedicated to responsible pet care and ensuring the well-being of our animals. Our skilled team works with top-rated breeders and veterinary professionals to provide exceptional care and guidance throughout your journey to finding your perfect furry friend.
Our Values
- Community: We believe in giving back to the communities where we operate and fostering responsible pet ownership.
- Transparency: We are committed to open communication and honest practices in all aspects of our operations.
- Quality: We prioritize the health and well-being of our animals, partnering with responsible breeders and providing exceptional healthcare.
- Compassion: We understand the importance of building lasting relationships between families and their furry friends.
Finding the Perfect Pet
- Personalized consultations with experienced Pet Counselors to identify the perfect pet for your family.
- Comprehensive health screenings and vaccinations for all our animals.
- Detailed information on breed-specific needs and care.
Veterinary Care
- Regular veterinary checkups for all our puppies and pets.
- Access to experienced veterinarians and trained kennel technicians.
- Specialized care for various species including puppies, cats, birds, and reptiles.
Expert Guidance
- Training and behavioral consultations.
- Nutrition guidance and product recommendations.
- Ongoing support and resources for pet owners.
Our Commitment
At Petland, we are dedicated to providing a seamless and enjoyable experience for both new and experienced pet owners. We are passionate about connecting families with their lifelong companions and ensuring a positive impact on the lives of animals and people alike.
General Experience
The reviews indicate that Pet Land provides a welcoming atmosphere, with some customers appreciating the free cubicles to play with puppies and the helpful staff.
Staff and Service
The staff at Pet Land are generally considered friendly and knowledgeable, with some customers praising specific employees like Laura and Angie. However, some customers had negative experiences with the staff, citing a lack of knowledge about puppies and poor customer service.
Prices and Practices
Several customers expressed concerns about the high prices of puppies at Pet Land, with some comparing them unfavorably to prices from responsible breeders. There were also allegations of price gouging and manipulating prices on the website. Additionally, some customers reported that the store did not disclose health issues with the puppies, leading to problems after purchase.
Animal Welfare
Some customers raised concerns about the welfare of the puppies, citing small living spaces and allegations of neglect. One customer reported that their puppy had contracted a respiratory virus, which the store failed to disclose. Another customer reported that their puppy had kennel cough that escalated to pneumonia due to neglect.
Positive Aspects
Some customers appreciated the variety of pets available at Pet Land, including puppies and birds. The store's clean and well-maintained facilities were also mentioned as a positive aspect.
