Building relationships, one paw at a time.
Metro Pup SA is a team of passionate professionals dedicated to providing exceptional dog walking and pet sitting services in San Antonio. Since 2014, we've been caring for furry friends and beloved companions, treating them like our own.
What sets us apart?
We understand that each pet is unique. We tailor our services to meet individual needs, whether it's playtime for your energetic pup or gentle handling for your senior companion. Our caring team is CPR-certified, background checked, and insured for your peace of mind.
Dog Walking
- Variety of visit lengths to fit your schedule and your dog's needs.
- Customized walks in safe, public parks or peaceful neighborhood settings.
- Detailed reports with photos to keep you updated on your furry friend's adventures.
Pet Sitting
- Overnight stays in your home provide your pet with the comfort of their own surroundings.
- Individual attention and playtime throughout the day.
- Medication administration, if needed.
- Detailed reports with photos to stay connected while you're away.
Additional Services
- Wedding Pet Attendant: Ensure your furry friend is happy and comfortable on your special day.
- Pet Taxi Service: Convenient transportation for vet visits, grooming appointments, or errands.
- Basic Dog Baths: Gentle grooming and a refreshing bath for your furry friend.
- Concierge Service: Take the stress out of running errands while you're away.
We believe in open communication and transparency. Our detailed reports and photos will give you confidence that your beloved companion is receiving the loving care they deserve.
Join us on a journey of paw-some care and happiness for you and your furry family!
Overall Experience
Reviews for Metro Pup San Antonio, a pet care service, span a range of ratings from 1 to 5 stars. The majority of reviews are positive, highlighting the exceptional care and professionalism of the team, particularly Eric and Gerrit.
Positive Reviews
Many reviewers praised the personalized attention their pets received, with some mentioning daily walks, cuddling, and playtime. Others appreciated the daily reports and photos sent by the team, giving them peace of mind while away from their pets. The scheduling app, Time To Pet, was also praised for its convenience. Reviewers noted that the team was responsive and communicative, ensuring that all concerns were addressed promptly.
Negative Reviews
One reviewer, Suzanne Skerrett, gave Metro Pup 1 star, alleging that Eric logged walks on the app that did not occur. She also claimed that Eric initially declined to respond to her concerns and eventually hung up on her. This reviewer also mentioned noticing repeated photos of walks, which they believed were reused over time. Another reviewer, Cameron P., noted that Eric was initially unresponsive to calls and hung up on her when confronted about the issue.
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