Your Pet's Home Away from Home
Our Story
At Pet Camp, we believe that pets are part of our family, and when we're away or busy at work, it's essential to ensure they're safe, happy, and loved. This core value drives our mission to provide a personalized approach to pet care. As a 100% family-owned and operated business, we're dedicated to earning your trust every single day.
We're Virginia Donohue and Mark Klaiman, the founders of Pet Camp. We used to have 9-to-5 careers, but we always dreamed of a job where we could spend the day with our dogs and have them have fun every day, just like at our neighborhood dog park. And, luckily, our dream came true.
Our Services
At Pet Camp, we offer a range of services designed to cater to the unique needs of your pet. From dog boarding to cat boarding, daycare, training, and enrichment programs, we're committed to providing a fun and loving environment for your furry friend.
Dog Boarding
Our all-inclusive dog boarding service offers plenty of playtime fun and compassionate overnight care. Our campers can choose from a range of group play options or go beyond group play with Canine Enrichment at the Ranger Station. Our services include a cozy campsite, premium bedding, and a bedtime treat.
Dog Daycare
Our award-winning doggie daycare is designed to provide a spacious facility with multiple innovative play areas and natural features. Choose from a range of group play and non-group play options to meet the social, physical, and mental needs of your dog.
Dog Training
Our Camper Cadet dog training programs rely on expert trainers and positive reinforcement techniques to help your dog become happier, more secure, and safer. We offer two levels of training to teach basic urban manners.
Cat Boarding
Our Cat Safari is a one-of-a-kind cat boarding environment designed for the safety and enjoyment of felines. We offer a range of cat condo and suite options to please even the pickiest kitties. Activity options include Counselor playtime, interactive art, outdoor strolls, Safari Garden time, and more.
Ranger Station Canine Enrichment
This unique program helps dogs adapt to the challenges of urban environments. Our service features innovative activity stations for active playtime, brain work, and calming sessions.
Pet Camp Express
Our Pet Camp Express service offers pet pickup at your service! Take the hassle out of pet boarding by letting us pick up and drop off your furry friend to and from your home or office.
Our Commitment
At Pet Camp, we're committed to being green. From recycling programs to poop-to-power, we've got it covered! Learn more about our commitment to the environment.
Pet Camp App
We're excited to join the app-crazy world of San Francisco! You can now make a reservation at Pet Camp, update your camper's vaccine records, and even check Camper Cameos through the Pet Camp App.
Contact Us
You can reach out to us through our main location at 525 Phelps St, San Francisco, CA 94124, or visit us at our Cat Safari location at 3233 Sacramento St, San Francisco, CA 94155, or our Ranger Station at 1360 Fairfax Ave, San Francisco, CA 94124. We'd be delighted to hear from you!
Overview of Reviews
The following reviews detail the experiences of pet owners who have used the services of Pet Camp. The reviews range from 2 to 5 stars, with some reviewers expressing disappointment and frustration with their experience, while others praise the company's exceptional customer service and facilities.
Communication and Organization
Some reviewers mention issues with communication and organization, including being told one thing on the initial call and another upon arrival, or not receiving updates on their pet's status. In some cases, this led to disappointment and frustration for the pet owners.
Facilities and Staff
On the other hand, many reviewers praise the facilities and staff at Pet Camp, describing them as clean, cozy, and well-maintained. They mention the kindness and patience of the staff, as well as the variety of options for different temperaments and activities.
Services and Offers
Pet Camp offers a range of services, including daycare, boarding, and shuttle services. Some reviewers appreciate the convenience of these services, while others mention that the add-on options can be overwhelming.
Disappointments and Issues
Some reviewers experience disappointments and issues, including misunderstandings about reservation times and difficulties with communication. In one case, a reviewer missed a celebration because of a miscommunication with the app.
Praises and Recommendations
Despite some issues, many reviewers praise Pet Camp for its exceptional customer service, facilities, and staff. They recommend the company to others and express gratitude for the care and attention given to their pets.
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