Becoming the perfect pair, one paw at a time
Who We Are and What We Do
Petland, a family-owned and operated business, exists to enhance the human-animal bond by providing joyful, lifelong companions to families. We believe in responsible breeding and compassionate care, prioritizing the well-being of our furry friends throughout their lives.
Our Mission and Values
Our mission is to:
- Provide loving, quality puppies from trusted breeders.
- Deliver exceptional customer service throughout the adoption process and beyond.
- Maintain strict ethical standards in all our practices.
- Actively engage in community outreach and responsible pet ownership initiatives.
Our Approach to Puppy Care
We collaborate with experienced USDA-licensed breeders who prioritize animal welfare and responsible breeding practices. Each puppy undergoes comprehensive health screenings and receives regular vaccinations and veterinary care before arriving at our store. We also offer:
- Trained kennel technicians who prioritize cleanliness and hygiene.
- Microchipping and lost pet recovery services for added peace of mind.
- Weekly veterinary checkups to maintain optimal health.
Committed to Community Involvement
Petland actively supports local communities by:
- Sponsoring local events and animal-related organizations.
- Partnering with shelters and rescue organizations to find homes for adoptable pets.
- Engaging in educational initiatives to promote responsible pet ownership.
Why Choose Petland?
- Access to a diverse selection of healthy puppies from reputable breeders.
- Commitment to responsible breeding and animal welfare.
- Comprehensive healthcare and regular veterinary attention.
- Friendly and knowledgeable customer service teams.
Learn More about Petland and Our Commitment to Quality
Explore our website to learn more about our adoption process, breeding standards, healthcare practices, and community involvement initiatives. We are dedicated to providing a positive and supportive experience for both families and their furry companions.
Overall Experience
The overall experience of customers at Petland Jacksonville is largely negative. Many reviewers expressed disappointment and frustration with their interactions with the store.
Health Concerns
Several reviewers reported health issues with the puppies they purchased from Petland Jacksonville. One reviewer's puppy required emergency vet care within days of purchase, while others reported sick puppies and misleading information about health warranties.
Poor Customer Service
Many reviewers criticized the customer service at Petland Jacksonville, citing issues with transparency, honesty, and responsiveness. Some reviewers reported being misled about prices, while others experienced difficulties with returns or refunds.
Deceptive Practices
Several reviewers accused Petland Jacksonville of engaging in deceptive practices, such as hiding prices, adding unexpected fees, and using high-pressure sales tactics.
Positive Experience
One reviewer had a positive experience at Petland Jacksonville, praising the store's cleanliness and the helpfulness of the staff.
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