Trust Us to Care for Your Furry Friends
At Tails on Trails Pet Care, we're passionate about providing top-notch pet care services to our valued clients. As a trusted, locally-owned, and operated company, we understand the importance of treating your furry friends with the love, care, and attention they deserve. With over 14 years of experience in the industry, we've built a reputation for being reliable, trustworthy, and dedicated to delivering exceptional service.
Our Story
Since 2008, we've been serving the communities of Anne Arundel County, including Annapolis, Arnold, Crofton, Odenton, Ft. Meade, Gambrills, Millersville, Severn, and Severna Park. Our team of trained, trusted, and reliable employees is dedicated to providing personalized pet care services that cater to your unique needs. We believe that your home and your pet are family, and that's why we're committed to providing guaranteed services that give you peace of mind.
Our Services
We offer a range of pet care services designed to fit your lifestyle and your pet's needs. From mid-day dog walking to new puppy care and pet grooming, we've got you covered. Our services are designed to provide daily exercise, potty breaks, and socialization for your furry friends. We understand that every pet is unique, which is why we offer customized services to fit your pet's individual needs. With our state-of-the-art dog walking app, you can easily schedule appointments, receive real-time updates, and access your pet's activity reports.
What Sets Us Apart
At Tails on Trails Pet Care, we're committed to providing exceptional service that sets us apart from the competition. Our employees undergo extensive training, including a 90-day proprietary training program, hands-on oversight, and ongoing performance reviews. We hire employees, not independent contractors, which means you can trust that our staff is fully trained, insured, and dedicated to providing the best possible care for your pet. Our services are guaranteed, and we're committed to providing peace of mind with our GPS-monitored visits, on-site quality checks, and on-call support.
Services and Staff
Tails on Trails has received overwhelmingly positive reviews from clients who have used their pet sitting services. Many reviewers have praised the staff for their professionalism, patience, and dedication to providing excellent care for their pets. Several reviewers have mentioned that the staff is understanding of pets with special needs and have gone above and beyond to ensure their pets' happiness and well-being.
Communication
The company's communication skills have also been praised, with many reviewers mentioning that they are kept informed about their pet's activities and any issues that may arise. This transparency and regular updates have helped to build trust and confidence with clients.
Mixed Experiences
However, a few reviewers have had mixed experiences with Tails on Trails. One reviewer had a negative experience when they tried to cancel their services and were charged an extra week's fee without notice. Another reviewer had issues with the staff's handling of two separate incidents, including one where a cat was left in a closet for three days without being detected.
Overall
Despite these mixed experiences, the majority of reviewers have been extremely satisfied with the services provided by Tails on Trails. The company's commitment to providing excellent care and communication has earned them a reputation as a reliable and trustworthy pet sitting service.
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