Where Your Pets are Family - Our Business is Pet Care
Nestled amidst the peaceful landscapes of Westchester County, New York, Gracelane Kennels stands as a testament to over a century of unparalleled care and compassion for furry friends. Founded in 1911, we have had the privilege of nurturing countless beloved pets, providing them with a safe, comfortable, and enriching experience during their stay.
A Legacy of Experience and Expertise
With over a century of experience under our belt, Gracelane Kennels has honed its skills in caring for dogs and cats of all ages and breeds. Our dedicated team of experienced professionals understands the unique needs of each animal and tailors their care accordingly.
State-of-the-Art Facilities
Our facilities are designed to mimic a home-away-from-home environment, featuring:
- Individual indoor/outdoor dog runs
- Climate-controlled sleeping areas
- Spacious play areas
- Advanced security and monitoring systems
Exceptional Care and Attention
At Gracelane Kennels, your furry companion will receive:
- Individualized feeding plans based on their dietary needs
- Regular playtime and exercise
- Medication administration (if required)
- Gentle and compassionate handling by experienced handlers
Additional Services for Your Peace of Mind
We understand the importance of convenience and peace of mind for our clients. That's why we offer:
- Web cam access to monitor your pet's stay
- Pick-up and delivery services
- Grooming and grooming packages
A Commitment to Quality and Compassion
Gracelane Kennels is a family-run business with a profound respect for animals. We are committed to providing the highest quality care and creating a comfortable, welcoming environment for your beloved companion.
Overall Experience
Gracelane has received a majority of positive reviews from customers, praising their staff, facilities, and care for pets. However, there are some exceptions that highlight specific issues.
Problems with Communication
Some reviewers mentioned that Gracelane's communication during the pet's stay was not as clear as expected. Simon Lara, a 5-star reviewer, mentioned that he wasn't aware that they only reach out if there's an issue, and he had to initiate contact to get updates. Wendy, a 1-star reviewer, experienced a more severe issue with her dogs being uncared for and unclean.
Facilities and Care
Reviewers praised the cleanliness and odor-freeness of Gracelane's facilities. Karen Meredith and Hilary Andrysick mentioned that the kennel was spotless and did not have any unpleasant odors. Melissa McGuire noted that her anxious dog was happy and healthy when picked up from Gracelane. On the other hand, Wendy's dogs were returned dirty and smelly.
Staff
Reviewers overwhelmingly praised the staff at Gracelane, calling them kind, professional, and accommodating. Many reviewers mentioned that the staff took care of their pets as if they were family. Cary Epstein even mentioned that he felt comfortable leaving his dogs in their care.
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