Providing Unbeatable Measures for an Exciting Vacation for Dogs
At Hounds Lounge, we believe your furry friend deserves the ultimate vacation experience. Located in Little Rock, West Little Rock, North Little Rock, Fayetteville, Bryant, and now Rogers, our luxury pet hotel offers a doggone good time for pups of all sizes and personalities.
More Than Just a Boarding Facility
We go beyond just providing a place for your pup to sleep. At Hounds Lounge, your fur-ever friend will enjoy:
- Cage-free environment: Run and play in our spacious, temperature-controlled indoor and outdoor play areas, designed for social interaction and boundless fun.
- Luxury suites: Snuggle in cozy private suites with comfy beds, cozy bedding, and a personal feeding station.
- Personalized care: Our professional and caring staff provides individual attention, playtime, and around-the-clock monitoring.
- Stress-free travel: Convenient pick-up and drop-off times ensure a smooth transition for both you and your furry friend.
A History of Paw-some Care
Hounds Lounge was born out of the very real struggles faced by busy pet owners juggling work, family, and the need for reliable and trustworthy care for their beloved companions. We knew there had to be a better option than cold kennels and limited playtime. Founded in 2016, we've grown into Arkansas's leading luxury pet hotel, receiving numerous awards for our exceptional care and facilities.
A Passion for Pet Wellbeing
We understand that choosing the right care for your furry friend is a big decision. At Hounds Lounge, we treat each guest like family, providing individual attention, playtime, and a comfortable, safe environment where they can thrive. We are committed to:
- Safety and security: Enhanced biosecurity protocols and extensive training ensure the utmost care for your pup.
- Transparency and communication: Regular updates, photo galleries, and online booking options keep you connected to your furry friend every step of the way.
- Customer-focused service: Friendly staff and personalized attention cater to your specific needs and concerns.
Join our pack and discover the Hounds Lounge difference today!
Overall Experience
Positive Experiences
The majority of reviewers had a positive experience at Hounds Lounge, with many praising the friendly and professional staff, clean facilities, and excellent grooming services. Some owners mentioned that their dogs came home looking and smelling great, and were happy to return for future visits.
Grooming Services
The grooming services at Hounds Lounge received high praise, with owners noting that their dogs looked and smelled great after their appointments.
Facilities and Staff
Reviewers were impressed with the facilities and staff at Hounds Lounge, with many mentioning that the staff were friendly, professional, and clearly loved dogs.
Daycare and Boarding
Hounds Lounge's daycare and boarding services were also praised, with owners saying that their dogs had a great time and were well cared for.
Negative Experiences
Safety Concerns
One reviewer had a negative experience when their 14-week-old labradoodle was bitten by another dog in the dog park area. The reviewer was frustrated with the manager's unprofessional response and felt that the facility had not taken adequate measures to ensure their dog's safety.
Customer Service Issues
Another reviewer had a negative experience when they were banned from all Hounds Lounge locations after leaving a 1-star review on Google.
