Treating your pets like family, so you don't have to
Who we are
Joyful Paws Pet Hotel & Daycare offers peace-of-mind pet care for dogs and cats in lovely Long Beach, CA. We are a team of passionate animal lovers dedicated to providing exceptional hotel-style boarding, daycare, grooming, and daycare services for your beloved companions.
Dog Boarding
- Spacious accommodations designed for comfort and relaxation.
- Individualized attention from our experienced staff.
- Daily playtime and exercise in our secure outdoor runs.
- Specialized care for senior dogs and those with special needs.
Cat Boarding
- Cozy cat condos offering privacy and quietude.
- Interactive play sessions and grooming sessions.
- Comfortable sleeping areas with cozy beds and warm blankets.
Dog Daycare
- Stimulating playgroups and socialization opportunities.
- Individualized playtime based on your dog's personality and needs.
- Training and enrichment activities to keep your dog mentally stimulated.
Dog Grooming
- Complete grooming packages to pamper your furry friend from nose to tail.
- Experienced groomers using gentle, high-quality products.
- Specialized services for all coat types and sizes.
Our Philosophy
At Joyful Paws, we believe your pets are family. We treat each guest like an individual, providing personalized care and attention to their unique needs. We understand your concerns when entrusting your furry family members to someone else, and we are committed to offering a safe, caring, and enjoyable environment for your pet during their stay.
What sets us apart
- Peace of mind: We utilize secure check-in and contactless drop-off options for your convenience.
- Transparency: We provide regular updates and photo galleries so you can stay connected with your pet while you're away.
- Professionalism: Our team is highly trained and experienced in animal care and handling.
Contact Us Today!
Let us care for your furry best friend while you're away. Contact us today to book your pet's stay or schedule a daycare or grooming appointment.
Overwhelmingly Positive Reviews
Upon reviewing the numerous positive reviews, it's apparent that Joyful Paws has consistently demonstrated exceptional care and hospitality towards their furry clientele and their human companions. The reviews highlight the warmth and responsiveness of the staff, the facility's cleanliness, and the numerous amenities provided, including daily report cards with photos and webcam views.
Reviewers praise the staff's exceptional care, citing instances where staff members went above and beyond to ensure their pets' comfort and safety. Many mentioned the ease of communication and pickup/dropoff procedures, as well as the flexibility offered by the facility. The daily report cards and webcam views also received high praise, providing owners with a sense of security and peace of mind.
Some Disappointing Experiences
However, one reviewer, Jose Huergo, shared a disturbing experience. He reported that his husky left the facility with bleeding nails, dirty, and with a large stain on his cheek that took months to resolve. He also felt that the staff was unresponsive and unaware of the issues his dog faced. Additionally, he mentioned that another dog in his care suffered a spinal injury, and the facility deleted the footage.
Conclusion
While some reviews highlight the exceptional care and experiences provided by Joyful Paws, one reviewer's distressing experience raises concerns about the facility's ability to provide adequate care and attention to pets.
