At Wag Heaven Pet Supplies & Self-Serve Dog Wash, we are passionate about providing top-notch products and exceptional customer service to our furry friends and their owners. Our team of pet enthusiasts is dedicated to helping you and your beloved companion live a happy and healthy life together.
Services
We offer a wide range of products and services to cater to your pet's needs. Our self-serve dog wash facilities provide a convenient and affordable way to keep your dog clean and fresh. Our knowledgeable staff is always happy to assist you in selecting the right products for your pet, and we offer a variety of natural and holistic pet food options to suit your pet's dietary needs.
In addition to our extensive range of pet supplies, we also offer nutritional counseling services to help you make informed decisions about your pet's diet and wellness. Our team of experts is always available to offer personalized advice and guidance to ensure your pet's overall well-being.
Facilities
Our state-of-the-art facilities are designed to provide a comfortable and enjoyable experience for your pet. Our self-serve dog wash bays are designed to accommodate pets of all sizes and breeds, and our knowledgeable staff is always happy to assist you in using our facilities. We also have a selection of natural and organic pet food options available in-store, and our staff is always happy to offer advice and recommendations on the best products for your pet.
Testimonials
Our customers are our greatest asset, and we are humbled by the countless testimonials and reviews we have received from pet owners who have experienced the exceptional service and products we offer. From our self-serve dog wash facilities to our wide range of pet food and supplies, we strive to provide a welcoming and informative environment for all pet owners.
Our Team
At Wag Heaven Pet Supplies & Self-Serve Dog Wash, we are proud to have a team of pet enthusiasts who are passionate about providing exceptional customer service and expert advice to our customers. Our team is committed to staying up-to-date on the latest advancements in pet care and nutrition, and we are always happy to share our knowledge with our customers.
Customer Service
Many customers have praised the excellent customer service provided by Wag Heaven, with some mentioning that the staff was kind, helpful, and went above and beyond to ensure their satisfaction. One reviewer even mentioned that the staff gave them complimentary A Pup Above food for their dog.
Self-Serve Dog Wash
Wag Heaven offers a self-serve dog wash that allows pet owners to wash their dogs in a private stall. Reviewers have praised the convenience and efficiency of this service, with some mentioning that it was a great experience. One reviewer appreciated the added features, such as the raised tub and ramp, which made washing their dogs easier.
Pricing
One reviewer mentioned that Wag Heaven's pricing was reasonable, especially since they charge a flat rate for all dogs, regardless of their weight. This is a relief for pet owners who have multiple dogs of varying sizes. Another reviewer appreciated the special deals offered on certain days, such as International Dog Day.
Disappointments
However, not all reviewers have had a positive experience with Wag Heaven. One reviewer was disappointed with the 30-minute time limit for each dog, which was not mentioned when they arrived. They felt that this was unfair, especially since the business allows couples to only use one wash station.
Confusion and Uncomfortable Experience
Another reviewer was left feeling uncomfortable and confused after an employee stood outside the door watching them wash their dogs, without knocking or introducing himself. This incident was made worse when the employee then gave them a long lecture about the 30-minute time limit, which they did not appreciate.
Room for Improvement
Some reviewers have suggested that Wag Heaven could improve by providing clearer signage about the time limits and rules, as well as having staff members more openly communicate with customers about these issues.
