To help your dog love the grooming salon experience.
Welcome to The PawPlex, Suwanee's comprehensive pet care solution!
We're a passionate team of professionals dedicated to providing your furry friends with exceptional care and attention. From grooming and boarding to daycare and boutique shopping, we offer a wide range of services to keep your beloved companions happy and healthy.
Tailored Pet Grooming & Spa Services
Our award-winning groomers are experts in their craft, armed with certifications and years of experience. They'll pamper your pup with:
- Full-service grooming packages for all breeds and sizes
- Specialized services like Show Trims, Nail Painting, Flea Treatments, and Teeth Brushing
- Gentle and loving care to ensure your pet enjoys the experience
Luxury Pet Boarding & Daycare
Whether your furry friend needs a short overnight stay or a full-day playdate, we offer:
- Comfortable and secure boarding accommodations for both cats and dogs
- Canine daycare program with plenty of outdoor space for playtime and exercise
- Individualized attention and playtime to keep your pup happy and engaged
Additional Services & Products
Beyond grooming and boarding, we offer:
- Industry-leading pet care products to keep your furry friend clean without harming your home
- PawWash: A convenient and effective grooming solution that includes shampoo, conditioner, power wash, towels, and dryer
- Exclusive services for pet parents like daycare transportation and in-house grooming consultations
Part of the PawPlex Family
Our dedicated team members are passionate animal lovers who treat every pet as their own. We're committed to providing:
- Exceptional customer service with personalized attention and clear communication
- A stress-free and enjoyable experience for both you and your pet
- A safe and secure environment where your furry friend can feel comfortable and loved
Contact us today to schedule a consultation and explore the many ways The PawPlex can cater to your pet's unique needs!
Positive Experiences
Several reviewers have had extremely positive experiences at PawPlex. They have praised the friendly and professional staff, the excellent grooming services, and the attention to detail. Many have returned to the pet groomer with their pets and have expressed their satisfaction with the services provided.
Negative Experiences
However, there have been some negative experiences reported by some reviewers. One reviewer reported that their dog was abused and that the groomer cut their dog's nails too short, causing them to bleed and cry for a whole day. Another reviewer reported that their cat was given ringworm and that the groomer did not check their health records before taking them in. Additionally, one reviewer reported that their cat was almost killed when the groomer punctured its chest and the pet had to go to the emergency room.
Handling Concerns
It appears that PawPlex handles concerns professionally and takes steps to rectify any issues that may arise. One reviewer reported that the owner handled their concern professionally and apologized for any inconvenience caused.
