Treat your pet like family
Our Mission: Where Pets are Family
Rover Retreat is Jefferson County's premier dog boarding and daycare facility, dedicated to providing exceptional care and enriching experiences for your furry friends. We treat your dog like family, offering a comfortable, safe, and happy environment for every stay.
Who We Are
Rover Retreat started as Waggin' Tails in 1996, and has been under the current ownership since 2003. We rebranded as Rover Retreat in 2007 and have proudly served the Golden, Arvada, Lakewood, and broader Jefferson County area ever since. We are licensed and BBB Accredited, committed to upholding the highest standards of care for our guests.
Our Services
- Dog Boarding: Customized overnight stays to ensure your furry friend feels at home.
- Dog Daycare: Playful socialization and exercise to keep your dog happy and healthy.
- Dog Bathing: Professional grooming and grooming services to keep your dog looking and feeling their best.
What Sets Us Apart
At Rover Retreat, we go above and beyond simply providing physical care. Our experienced and passionate staff will give your dog individualized attention, ensuring their emotional and social well-being. We cater to special needs, including shyness, elderly dogs, and offering gradual socialization for younger pups.
Our Commitment
We believe in open communication and transparency. We provide regular updates and honest feedback to ensure you feel comfortable and confident leaving your dog in our care. We encourage your feedback and suggestions to continuously improve our services and ensure the best possible experience for both you and your pet.
We invite you to contact us today to learn more about Rover Retreat and how we can care for your furry friend like family!
Overall Experience
The reviews are mixed, with some users having an extremely negative experience and others having a very positive one.
Positive Reviews
Friendly and Caring Staff
Many reviewers praised the staff at Rover Retreat, saying they were kind, friendly, and genuinely cared about the dogs. The staff took the time to get to know each dog individually and made sure they had a fun and safe experience.
Happy Dogs
Reviewers reported that their dogs were happy, exhausted, and well-cared for after their stay at Rover Retreat. The facility even went above and beyond to care for a 16-year-old dog with health issues.
Special Touches
Some reviewers appreciated the special touches, such as a personalized tote bag and treats for their dog on National Dog Day.
Negative Reviews
Unhealthy Environment
One reviewer reported that the facility was incredibly unhealthy for both humans and dogs, with poor cleaning practices and unsanitary conditions.
Poor Management
The same reviewer reported that management refused to take accountability for their mistakes and even blamed the employee for not receiving their W-2s.
