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Where every dog is treated like royalty!

Urban Paws is the premier destination for pet boarding, daycare, grooming, and training services in Dallas, TX. Our state-of-the-art facility spans over 10,000 square feet and offers a range of services tailored to meet the unique needs of your furry friends. At Urban Paws, we are committed to providing exceptional care and a home-away-from-home experience for your pets.

Boarding Services

Our custom-built, oversized townhomes are specifically designed with your dog's comfort in mind. With beds raised off the floor and windows overlooking downtown, your dogs will feel right at home. For families with multiple dogs, our spacious townhomes can comfortably accommodate the whole family or we can open multiple townhomes for your dogs to socialize. We encourage you to bring your dog's favorite toys, beds, blankets, treats, and food to help them feel more comfortable during their stay.

Daycare Services

Our daycare services offer the ultimate retreat for your pets, with over 10,000 square feet of indoor and outdoor parks for hours of fun and exercise with friends. Your dog will rotate between indoor and outdoor parks with allocated time for naps throughout the day. At the end of each day, you can expect to pick up a happy and tired dog.

Bathing Services

At Urban Paws, we pride ourselves on our luxurious bathing spa. Our staff provides massaging baths using all-natural shampoos and conditioners, leaving your dog feeling fabulous and smelling wonderful. We also offer self-service bathing if you prefer to bathe your dog with Urban Paws supplies.

Training Services

Training enriches the bond between dogs and their owners. Urban Paws conducts effective training classes of all levels in the evenings and weekends. Our experienced trainers use positive reinforcement techniques to help your dog learn new behaviors and strengthen their relationship with you.

Paws Shop

Our on-site retail store, Paws Shop, offers a wide variety of pet products, mostly made in the USA. From toys and treats to collars and leashes, you'll find everything you need to keep your pet happy and healthy.

Testimonials

Don't just take our word for it - hear what our customers have to say about Urban Paws:

"I love this place! I have been taking Max to this daycare since my mom told me about them. She takes her Cookie and Pelussa and they love it. Max seems to love it too because whenever I'm close to the facility he wants to jump off my car and get in!" - Zoe G.

"I cannot recommend this place enough! We take our Siberian Husky/Lab mix fur baby here twice a week for daycare to play all day and boarded him for a few nights when we had to go out of town a few weeks ago. They have both outdoor and indoor yards for the dogs to play in and I trust the staff completely. The entire staff is very friendly and even meet us outside and get him from the car when I pull up to drop him off." - Christina H.

"I've been taking my small dog (terrier mix) to Urban Paws for the past 2 years. He is an older rescue and had some quirks, fears, and socialization issues to overcome. Urban Paws has been very sensitive to this and protective of him. They understand and give him extra TLC. After 2 years of slowly warming him up, he now runs and plays ball with other dogs. It's so heartwarming to see his progress which I believe is partly credited to Urban Paws." - Alexandra R.

"Two things set this place at the top - 1) I've never seen a cleaner facility, their cleaning standards are impeccable, and 2) the people that handle the dogs GENUINELY love dogs. You can see it in the way they interact with them-and if I'm going to trust a boarding place with my fur babies, this is the only one." - Kathi H.

Contact Us

We'd love to hear from you! For more information about our services, please contact us at urbanpaws@urbanpawsdallas.com or call us at 214-748-8008. We look forward to meeting you and your furry friends!

Reviews (169)
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Positive: The reviews highlight the facility's transparent approach, caring environment, and professional staff, as well as the quality of its daycare and boarding services.
Negative: The reviews also highlight concerns about the quality of pet care and staff behavior, including reports of cruelty, neglect, and poor handling of pets.

Transparency and Caring Environment

Urban Paws has received mixed reviews from pet owners. Some reviewers have praised the facility for its transparent approach, caring environment, and professional staff. The facility has both indoor and outdoor play spaces, allowing dogs to exercise and socialize. Many reviewers have mentioned that the staff is friendly and attentive, with some even able to recall their pets' names.

Concerns about Pet Care and Staff

However, there are concerns among some reviewers about the quality of pet care and staff behavior. One reviewer reported witnessing a staff member beating two dogs, while another mentioned that their pet was returned starving, filthy, and injured. Additionally, some reviewers have complained about the facility's handling of their pets, including issues with grooming and boarding.

Daycare and Boarding Services

Some reviewers have praised the facility's daycare and boarding services, noting that their pets have been well-cared for and have had a good experience. The facility offers daycare, boarding, and grooming services, and many reviewers have mentioned that the staff is knowledgeable and accommodating.

Conclusion

Urban Paws has received both positive and negative reviews. While some reviewers have praised the facility's caring environment and professional staff, others have expressed concerns about the quality of pet care and staff behavior.