Your Pets Home Away From Home
At Dulles Pet Hotel & Daycare, we are proud to be the premier boarding and grooming facility for dogs and cats in the Greater Washington D.C. area. For over 25 years, we have been dedicated to providing exceptional pet care and complete customer satisfaction. Our state-of-the-art facilities are designed to provide a safe, healthy, and happy environment for your beloved pets.
Our Mission
Our mission is to provide the highest quality boarding, daycare, and grooming services to our clients and their pets in a friendly and comfortable environment. Our dedicated team of professionals takes pride in treating your pets like one of their own family members. We understand the importance of keeping your pet happy, healthy, and safe, and we take every precaution to ensure their well-being while you are away.
Services
We offer a range of services to cater to your pet's needs, including:
- Dog Boarding: Our spacious boarding suites are designed to provide your dog with a comfortable and relaxing stay. Our knowledgeable staff is happy to accommodate special requests and provide one-on-one attention to your pet.
- Cat Boarding: Our feline friends will feel right at home in our spacious and comfortable catteries. We offer separate rooms for cats and provide plenty of attention, playtime, and exercise to keep your cat happy and healthy.
- Daycare: Our daily pet visits ensure that your pet receives the same level of care they receive at home. Our daycare programs offer socialization, playtime, and exercise in a safe and comfortable environment.
- Grooming: Our full-service grooming salon offers a range of services, from baths and haircuts to nail trimming and teeth brushing. Our experienced groomers will work with you to create a customized grooming plan that meets your pet's unique needs.
Our Facility
Our spacious and modern facilities are designed to provide your pet with the ultimate comfort and comfort. With multiple indoor and outdoor play areas, we provide a safe and stimulating environment for your pet to exercise and have fun. Our private suites and multi-level cat condos offer a cozy and relaxing place for your pet to rest and unwind.
Why Choose Us?
At Dulles Pet Hotel & Daycare, we stand out from the rest due to our commitment to providing exceptional pet care and top-notch customer service. Here are just a few reasons why we are the premier choice for pet owners in the Greater D.C. area:
- State-of-the-art facilities: Our modern and clean facilities are designed to provide a safe and comfortable environment for your pet.
- Experienced staff: Our knowledgeable and compassionate staff are trained to provide exceptional care and attention to your pet.
- Convenient location: With only five miles away from the Washington Dulles International Airport, we are easily accessible from all parts of the Greater D.C. area.
Get in Touch
If you're looking for a trustworthy and reliable pet boarding and care facility, look no further than Dulles Pet Hotel & Daycare. Contact us today to learn more about our services and reserve a spot for your pet.
Facility Condition and Cleanliness
The reviews highlight varying levels of satisfaction with the facility's condition and cleanliness. Some reviewers, such as Heather Deerenberg, mentioned that the facility was big and clean. On the other hand, Emily Gerlach, Elaina Ashley, and Steven Taylor expressed concerns about the unsanitary and unsafe conditions at the facility. Elaina Ashley specifically mentioned broken and damaged boarding runs, rusting pipes, and inadequate cleaning of drains. Steven Taylor reported finding maggots and flies in soiled bedding for dogs.
Pet Care and Attention
Reviewers' experiences with pet care and attention varied greatly. Benji, Felicia Wright, and Heather Deerenberg praised the facility for taking good care of their dogs. Emily Gerlach, however, had a terrible experience with her friend's dog, which suffered from neglect, including not being fed for several days and inadequate potty breaks. Elaina Ashley mentioned that employees were not treated fairly and that the environment was unsafe for the pets.
Staff and Management
The reviews highlight issues with staff and management at the facility. Emily Gerlach and Elaina Ashley reported incidents of neglect and poor treatment of dogs, while Steven Taylor expressed dissatisfaction with the doctor's approach to investigating his dog's injury. Benji and Felicia Wright had positive experiences with the staff, but it's unclear if they are representative of the entire staff.
