At The Paw Spa, we will love your pet as much as you do!
Who We Are
The Paw Spa Pet Resort is your trusted partner in comprehensive pet care, offering first-class daycare, overnight lodging, and grooming services in Omaha, Nebraska. We take pride in providing a comfortable, safe, and enriching experience for your furry friend, while offering peace of mind for you.
A Passion for Pet Care
Our team of experienced and passionate animal lovers are dedicated to delivering exceptional care, tailored to each pet's individual needs. We understand the importance of providing personalized attention, playtime, and unconditional love.
Daycare
- Unlimited access to our supervised play areas and swimming pool
- Individual attention and playtime based on your pet's needs and energy levels
- Specialized feeding schedules and medications administered if needed
Overnight Lodging
- Spacious and comfortable suites with cozy beds and climate control
- 24/7 monitoring and care by experienced staff
- Automated feeding systems to ensure tranquility during rest periods
Grooming
- Comprehensive range of grooming services to enhance your pet's natural beauty
- Skilled groomers with experience in handling all breeds and coat types
- Specialized grooming packages to fit your pet's individual needs
What Sets Us Apart
- State-of-the-art air handling systems for optimal air quality
- Live streaming petcams to keep an eye on your furry friend while away
- Unique and spacious suites designed for comfort and relaxation
- Indoor and outdoor play areas to ensure physical activity and socialization
- Knowledgeable and passionate staff who genuinely love pets
We believe your pet deserves the best. Choose The Paw Spa Pet Resort for exceptional care, personalized attention, and a truly unforgettable experience for your furry friend!
Customer Service and Empathy
Some customers have experienced exceptional customer service and empathy from the business owners, as evident in Luke Nordquist's initial negative review. The business owner apologized, spoke with the employee, and went above and beyond to rectify the situation. This level of commitment to customer satisfaction is commendable.
Grooming and Daycare Services
The Paw Spa offers excellent grooming and daycare services, as highlighted in reviews from Ashley MacGuire, Ryan O., Sean Swain, Zach Wiese, and Jenny Busskohl. Many customers praise the staff's helpfulness, the cleanliness of the facility, and the quality of care provided.
Communication and Flexibility
Patricia Patton and Lori Jorgenson appreciate the business's flexibility and communication regarding their pets' needs. However, Lori Jorgenson expresses disappointment in not receiving a report on her dog's activities during a boarding stay.
Grooming Prices and Fees
Carl Kibler criticizes the business for charging a "convenience fee" for credit card transactions, which he finds greedy and unfair.
Injuries and Neglect
Veronica Thompson shares a disturbing experience of neglect and injury while boarding her dog at the Paw Spa. This incident raises concerns about the business's handling of pets.