We love your pets like you do!
At Hickman Mills Animal Hospital, we are proud of our focus on preventive medicine and client education in an attempt to provide a happy and healthy life for your furry family members. "We love your pets like you do!" is more than a slogan - it's who we are! This Kansas City institution was founded almost 70 years ago with the goal of bringing high-quality, compassionate, and affordable care to our community.
Our Mission
Our mission is to provide our patients and their parents with the highest quality medical care and honest compassion. Our goal is complete understanding of what we are communicating to you, and urge you to ask for clarification if needed. Your pet's best quality of life is our top priority.
Our Services
We are proud to offer quality, affordable veterinary care for the large and small animals in our community! Our services include:
- Diagnostic Services
- Surgical Services
- Boarding and Daycare
What Our Clients Say
We take pride in the wonderful reviews and testimonials from our happy clients. Here's what some of them have to say about us:
- "We take our 2 fur babies and have both of them on the wellness plan which has saved us a TON of money. Dr. Carlson and the staff are very attentive and understanding."
- "If they can handle my anxious pet, they can handle ANYTHING. Very thankful for the time spent with me today & level of professionalism I received. My vet ROCKS!"
- "Dr Carlson and his staff have been wonderful to me and my fur friends. The staff, Kevin and Kaylee are so good with animals. They've all been supportive and compassionate during a very hard time after losing my sweet kitty."
Our History
Initially opened in 1957, Hickman Mills Animal Hospital has continuously provided Kansas City, Lees Summit, Belton, Grandview, Raytown, Raymore, and Peculiar area with high-quality and compassionate veterinary care for over 65 years. We have experienced only two ownership changes in more than 5 decades of service.
Our Team
Our talented, caring veterinary team can't wait to see you and your pets! Learn more about each of them here!
Hygiene and Cleanliness Concerns
Some reviewers have expressed concerns about the cleanliness of the facility, with one reviewer mentioning hairs and pee on the floor. Another reviewer was unhappy with the kennel conditions, stating that it was disorganized and had fur from other cats.
Poor Customer Service and Unprofessionalism
Several reviewers have reported poor customer service and unprofessionalism from the staff, including rude comments from nurse techs and a lack of empathy from the vet. One reviewer was told they would not be serviced after declining medication, and another reviewer was made to feel judged and attacked as a pet owner.
Misdiagnosis and Inadequate Treatment
Some reviewers have reported receiving inadequate treatment or misdiagnosis from the vet. One reviewer was given the wrong medication, and another reviewer's cat was not properly treated for an ear infection.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the vet and staff, praising their friendly and professional demeanor. The vet has been described as caring and compassionate, and the staff has been praised for their attentiveness and kindness.
Convenience and Communication
Some reviewers have reported issues with scheduling appointments and communication from the vet. One reviewer was unhappy with the lack of follow-up after their pet's treatment, and another reviewer was frustrated with the office's unavailability.
