Where all tails have happy endings
At Urban Tails, we're passionate about providing top-notch pet care services to the furry friends of Houston, TX. For nearly two decades, we've been dedicated to offering a safe, healthy, and fun environment for dogs and cats to socialize, play, and relax. Our state-of-the-art facility is designed to cater to the unique needs of each pet, ensuring their physical and emotional well-being. Our team of experienced professionals is committed to delivering exceptional care, tailored to each pet's individual needs and personality.
Our Services
We understand that every pet is unique, which is why we offer a comprehensive range of services to suit their diverse needs. From luxurious lodging and daycare to training, grooming, and spa services, we've got everything your pet needs to thrive. Our services are designed to promote socialization, exercise, and relaxation, ensuring your pet returns home happy, healthy, and refreshed.
Dog & Cat Lodging
Our luxurious lodging facilities are designed to provide a comfortable and relaxing environment for your pet. We offer cage-free sleepovers, lofts, and luxury lofts, tailored to fit your pet's unique personality and needs. Our 24-hour staffed facility ensures that your pet receives the attention and care they deserve, around the clock.
Dog Daycare
Our 5,000 sq. ft. daycare facility is designed to provide a fun and engaging environment for your pet. From socialization to exercise, our daycare programs are tailored to promote physical and emotional well-being. With a team of experienced professionals, we ensure your pet receives the attention and care they deserve.
Dog Training
Our goal at Urban Tails is to help you understand your dog's behavior and make training a fun experience. We adhere to proven, up-to-date, positive reward-based techniques to facilitate and encourage proper dog behavior. Our trainers are experienced and dedicated to helping you and your dog develop a strong bond.
Grooming Spa
Our state-of-the-art grooming spa is designed to provide a luxurious and relaxing experience for your pet. From baths to haircuts, our experienced grooming team is dedicated to making your pet look and feel their best.
Bow Wow Beach Club
Our exclusive bone-shaped swimming pool is the ultimate destination for pets looking to beat the heat. Our Bow Wow Beach Club offers a fun and relaxing environment for your pet to socialize, exercise, and enjoy the sun, sand, and water.
Get Social
Stay connected with us on social media to stay updated on the latest news, promotions, and special offers. We love to share photos and stories about our furry friends, so be sure to follow us on Facebook, Instagram, and Twitter.
Reviews & Testimonials
Don't just take our word for it! Read what our happy customers have to say about their experience at Urban Tails. We're proud to have served the pet community of Houston, TX, for nearly two decades, and we look forward to serving you and your furry friend.
Positive Reviews
- Many reviewers praised the friendly and welcoming staff, citing their professionalism and attention to their pets' needs.
- Some reviewers mentioned that their pets enjoyed their stay and came home happy and tired, indicating a positive experience.
- A few reviewers appreciated the cleanliness and organization of the facility, as well as the reasonable pricing for services.
Negative Reviews
- Several reviewers expressed concerns about the safety and well-being of their pets, citing incidents of neglect, injury, and even death.
- Some reviewers felt that the facility was disorganized and chaotic, with poorly trained staff and inadequate supervision.
- A few reviewers were unhappy with the pricing and felt that they were overcharged for services, with some even accusing the facility of being "money-hungry".
Common Themes
- Many reviewers mentioned the importance of proper care and attention for their pets, with some expressing concern about the facility's ability to provide this.
- The quality of the facility's staff and their training was a recurring theme, with some reviewers praising the staff and others expressing dissatisfaction.
- The cleanliness and organization of the facility were also mentioned by several reviewers, with some citing these as strengths and others as weaknesses.
