At Frolic Pet Services, we are dedicated to providing exceptional pet care services to the Puget Sound region. As a locally owned and family-run business, we have been serving the community since 2008. We take pride in our commitment to caring for all ages, health needs, sizes, breeds, and temperaments of pets. Our team of trained, licensed, bonded, and insured professionals is passionate about providing top-notch care for your furry friends.
Our Services
We offer a wide range of pet care services to cater to your pet's unique needs. From classic pet care to specialized and unique cases, our services include:
- Overnight pet sitting in your home or a hotel setting
- In-home and in-hotels services
- Dog walking and potty training support
- Puppy care and potty training support
- Pet waste yard cleanup
- Exercise and social interaction
- Pet taxi or supply pickup
- Sleep-over care in your home
- Hotel pet care for out-of-town visitors
- Special needs care for senior or post-surgery pets
- Behavioral issues support
- Photos of your pets while you're away
Our Team
Our team of experienced pet lovers is dedicated to providing exceptional care for your pets. Meet our team of professionals, including our founder, owner, and manager, who have a combined 20+ years of experience in the pet care industry. Our team is made up of passionate animal lovers who understand the importance of providing a safe and loving environment for your pets.
Our Story
At Frolic Pet Services, we treat every animal as if it were our own. Our team is handpicked and professionally trained to ensure reliable, high-quality, and constant loving care for your pets. We believe that every pet is unique, with its own personality and needs. That's why we offer customizable services to fit your pet's individual needs.
Our Values
At Frolic Pet Services, we value the bond between humans and animals. We believe that pets are an integral part of our families and deserve the best care possible. We strive to provide exceptional care, compassion, and trust to each and every pet we care for.
What Sets Us Apart
At Frolic Pet Services, we differentiate ourselves through our commitment to:
- Providing a team of trained, licensed, bonded, and insured professionals
- Offering customizable services to fit your pet's unique needs
- Providing regular updates and photos of your pets while you're away
- Offering flexible scheduling to accommodate your ever-changing schedule
- Providing a stress-free experience for you and your pets
Why Choose Us
At Frolic Pet Services, we pride ourselves on our consistent ability to offer guaranteed appointments. We will be there for you 365 days of the year, whenever you need us. We understand the importance of maintaining a busy schedule and not worrying about your pet's care. That's why we're here to give you peace of mind while you're away.
Our Mission
At Frolic Pet Services, our mission is to provide exceptional pet care services that meet the unique needs of each pet. We strive to build trust with our clients by providing a safe, loving, and compassionate environment for their pets.
Our Values
At Frolic Pet Services, we value:
- Providing exceptional pet care services
- Building trust with our clients
- Creating a safe and loving environment for pets
- Supporting the bond between humans and animals
- Passionate commitment to exceptional care
Customer Service
Frolic's customer service has received mixed reviews from customers. One reviewer, Kami Hancock, had a negative experience with the staff, specifically Carol, who was rude and dismissive towards her and her dog, Riker. On the other hand, multiple reviewers have praised the service, calling it "amazing" and stating that their pets feel like part of the family.
Daycare and Boarding
The quality of Frolic's daycare and boarding services has also been called into question. Kami Hancock mentioned that her dog, Riker, was not allowed to participate in the trial day due to being too young and boisterous. Additionally, Sandra Barrack had a major issue with her dogs receiving proper care, including one dog being forgotten for medication and another dog's collar being lost.
Pet Sitting
Frolic's pet sitting services have generally received positive reviews. Michelle Dellino and Bradley Smith both praised the service, stating that their pets love the staff and receive top-notch care. Michelle mentioned that the team is accommodating to pets with special needs, which has been reassuring to her.
