Our World Revolves Around Your Pets
Who We Are
At DogCentric, we understand that your furry family member is a beloved member of your family. That's why we're dedicated to providing compassionate, customized care for your dog. Founded in 2005, our company was born out of a desire to offer a premium dog walking service that truly puts your dog's needs first.
Our Mission
Our mission is to provide exceptional, personalized care for your dog, ensuring their happiness, health, and safety. We believe that every dog is unique and deserves a tailored approach to their care. Our team of experienced, trained, and bonded walkers are dedicated to providing the highest level of service, from the initial consultation to the final walk.
Services
We offer a range of services designed to meet the specific needs of your dog. Our customized dog walking services include:
- Private, mid-day visits tailored to your dog's individual needs and preferences
- Regular exercise and playtime to ensure your dog's physical and mental well-being
- Peace of mind for you, knowing your dog is receiving top-notch care
- Comprehensive profiles for each dog, detailing their routine, medical history, temperament, and likes and dislikes
What Sets Us Apart
At DogCentric, we pride ourselves on our commitment to quality, professionalism, and customer service. Unlike other dog walking services, we:
- Only employ trained, bonded, and insured walkers who have passed a detailed criminal background check
- Provide a personalized approach to each dog's care, tailoring our services to meet their unique needs
- Keep detailed records of each visit, ensuring you're always informed about your dog's care
Professional Affiliations
DogCentric is proud to be affiliated with:
- The Pet Sitters International (PSI), the knowledge leader in house-sitting and pet-sitting services
- The National Association of Professional Pet Sitters (NAPPS), dedicated to supporting members' businesses and promoting the value of pet sitting
- The Greater Bethesda-Chevy Chase Chamber of Commerce, working to build a thriving community for businesses and residents alike
- Angie's List, an A-rated member, ensuring our commitment to quality and customer service
Testimonials
Hear from our satisfied clients who have experienced the difference DogCentric makes:
- "Our walker has become one of Tobey's favorite people. We love her notes to us, and appreciate her love and care towards our beloved pet." - Tobey's parents
- "We love our dog walker. He has been great for our dogs and gives me peace of mind when I have to leave them alone." - Marley and Wylie's mom
- "We have been very pleased with DogCentric! Kody likes his walker and the exercise is really important for him (and us)." - Kody's mom
Our Promise
At DogCentric, we promise to deliver exceptional service, tailored to the unique needs of your dog. We will provide a personalized approach, ensuring your dog's happiness, health, and safety are always our top priority.
Service Quality
DogCentric has been praised for their excellent availability and scheduling, rapid responses to appointment requests, and detailed email updates. Many reviewers have expressed appreciation for the company's professionalism, reliability, and flexibility. Several reviewers have mentioned the high level of care and attention given to their dogs, with some even noting the personalization and attention to their dog's unique needs.
Walker Quality
Reviewers have consistently praised the walkers for their kindness, enthusiasm, and ability to build rapport with their dogs. Many have noted the dedication and care shown by their regular walkers, who have developed a deep understanding of each dog's personality and needs.
Communication
DogCentric has been commended for their effective communication, with many reviewers appreciating the detailed notes provided about their dog's activities and any special requests or concerns.
Common Issues
A couple of reviewers have mentioned some issues with walker competence, including a lack of common sense and judgment. One reviewer noted that their home security alarm and front door deadbolt were not properly secured, and another mentioned an ant infestation caused by treats being thrown under the dog's crate.