Providing Exceptional Care for Pets of All Species
At Pappy's Pet Lodge, we're proud to be an award-winning pet care service provider with over 20 years of experience in the industry. Our team of dedicated pet lovers is committed to providing top-notch service to our furry friends and their owners. With 30+ awards won, we've perfected pet care to ensure your pet receives the best possible care.
Our Services
We offer a wide range of services designed to cater to your pet's every need. Our award-winning lodging facilities provide a comfortable and safe environment for your pet to stay, whether it's just for the night or an extended period. Our daycare program is designed to provide socialization and exercise for your pet, ensuring they return home happy and tired. Our full-range of dog grooming services, available at select centers, will leave your pet looking and feeling their best. Additionally, we offer pet sitting services, allowing your pet to stay in the comfort of their own home, and a variety of retail items to support their nutritional health.
Our Values
At Pappy's Pet Lodge, we're committed to our core values, which include providing exceptional care to our pet guests, building strong relationships with our clients, and giving back to our community. Our team of dedicated professionals is passionate about providing a safe, fun, and engaging environment for your pet, and we strive to create a sense of home away from home.
What Sets Us Apart
What sets us apart is our commitment to providing personalized care to each and every pet that walks through our doors. Our team takes the time to understand your pet's unique needs and preferences, ensuring they receive the best possible care. We're proud of our reputation for providing exceptional service, and we strive to continually improve and innovate to meet the evolving needs of our clients.
Overview of Reviews
The reviews of Pappy's Pet Lodge are mixed, with some owners expressing satisfaction with the service and others reporting negative experiences. Out of 20 reviews, 11 are positive, 5 are neutral, and 4 are negative.
Positive Experiences
Many owners praised the staff at Pappy's Pet Lodge, saying they were friendly, caring, and attentive to their pets' needs. Some mentioned that the staff went above and beyond to ensure their pets' comfort and happiness. The webcam feature was also mentioned as a positive aspect, allowing owners to check in on their pets remotely. Several reviewers mentioned that their pets seemed happy and content during their stay, and some even reported that their pets were excited to return.
Negative Experiences
On the other hand, some owners reported negative experiences, including cases of illness or injury to their pets during their stay. Some owners expressed frustration with the lack of communication from the staff, feeling that their concerns were not addressed or that they were not notified of issues with their pets. A few reviewers mentioned that their pets returned home with health problems, such as Giardia or kennel cough.
Common Issues
A few common issues emerged from the negative reviews, including:
- Lack of communication from the staff
- Health problems in pets after their stay
- Concerns about the cleanliness and hygiene of the facility
- Feeling that the staff were not attentive enough to their pets' needs
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