Hackberry Creek Dog Sitting - Where Your Pets Are Treated Like Family
At DOGSPA, we are passionate about providing the highest level of care and service to our canine companions. Our state-of-the-art facility is designed to provide a safe, comfortable, and healthy environment for dogs to receive the best possible grooming experience.
As a high-end pet grooming facility and boutique located in Beverly, Massachusetts, we have been serving the local community for over 14 years. Our team of certified groomers and stylists take the time to understand the unique needs of each dog, tailoring their grooming sessions to meet the specific requirements of each pet.
Our Services
At DOGSPA, we offer a wide range of services to cater to the needs of our furry friends. Whether your dog requires a simple nail trim or a full-scale makeover, we have the expertise and equipment to deliver exceptional results. Our services include:
- Grooming: From baths to haircuts, our expert groomers use high-quality products to leave your dog looking and feeling their absolute best.
- Nail Care: Regular nail trimming and grinding to prevent overgrowth and cracking.
- Spa Treatments: Treat your dog to a luxurious spa day, complete with a bath, facial, and massage.
Our Philosophy
At DOGSPA, we believe that a happy and healthy dog requires more than just a good grooming session. That's why we're committed to providing a holistic approach to pet care. We strive to create a stress-free and enjoyable experience for every dog that enters our facility.
Our Guarantee
We're confident in our ability to provide exceptional service and results. If for any reason you're not completely satisfied with our services, we'll work with you to resolve the issue and ensure your dog leaves our facility feeling happy and healthy.
Meet Our Team
Our team of certified groomers and stylists are passionate about what they do and are dedicated to providing the highest level of care and service to our furry friends. With years of experience and professional training, our team is equipped to handle any grooming need, from the simplest trim to the most complex styling.
What Sets Us Apart
At DOGSPA, we're committed to providing a safe, comfortable, and healthy environment for dogs to receive the best possible grooming experience. We achieve this through:
- State-of-the-art air-exchange system to maintain a clean and healthy environment.
- Professional-grade equipment and products.
- Certified groomers and stylists with years of experience.
- A commitment to providing exceptional customer service.
Positive and Negative Feedback
Quality of Service
The reviewers have mixed opinions about the quality of service at the dog spa. Some reviewers have praised the staff for doing an "AWESOME" job and being accommodating, while others have had negative experiences with poor quality grooming, rude staff, and even abuse.
Grooming Issues
Some reviewers have experienced issues with the grooming process, such as uneven trimming, bald spots, and mats. One reviewer even reported that her dog was injured during the grooming process and had to be taken to the vet.
Customer Service
The customer service at the dog spa has also been criticized, with some reviewers reporting rude and condescending behavior from staff members.
Value for Money
Some reviewers have felt that the prices at the dog spa are too high for the quality of service they receive.
Communication
The communication between the dog spa and customers has been an issue, with some reviewers reporting that they were not informed about the grooming process or changes made to their dog's appearance.
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