Improving Lives, One Pet at a Time
Founded in 2012 by Karen Hincher, The Bark Shack blossomed from a dream of providing loving and compassionate care for pets in the Bluffton and Hilton Head Island area. Now, co-owned and operated by Izzie Holland, The Bark Shack continues to uphold its mission of offering a safe, healthy, and fun environment for furry friends.
Our Team & Philosophy
Our team consists of passionate individuals who are dedicated to understanding the unique needs of each pet. Led by Izzie, who holds a degree in business and boasts a knack for marketing, alongside Kris, the experienced manager, and Caroline, our assistant manager, we are committed to exceeding expectations. We treat every pet as if they were our own, offering personalized attention and ensuring their well-being.
Our Services
From daycare and boarding to grooming and playtime, The Bark Shack offers a comprehensive array of services to meet all your pet's needs. We proudly provide:
- Dog & Cat Boarding & Kenneling: Spacious and comfortable accommodations, featuring both open boarding and individual suites for added peace of mind.
- Doggy Daycare: A stimulating and enriching environment where your pup can socialize, play, and enjoy playtime.
- Grooming: Professional grooming services to keep your furry friend looking their best.
- Fun Activities: Enrichment programs including playtime in our large outdoor play areas, swimming in the pool (seasonal), and engaging games for all ages.
Our Commitment
At The Bark Shack, we firmly believe in making pet care easy for owners. Our flexible scheduling, online forms, and transparent pricing allow for a seamless and stress-free experience for both you and your beloved companion. We are also dedicated to giving back to the community. In partnership with local shelters, we provide free boarding services to help find loving homes for abandoned animals.
Join us at The Bark Shack and experience the difference!
Services and Facilities
The Bark Shack offers dog boarding services, with a large and clean facility, allowing dogs to roam freely indoors and outdoors. They also provide grooming services, including baths and nail trims. The staff is friendly and helpful, with a keen eye for details, as seen in their attention to grouping dogs by size and temperament.
Staff and Care
The staff at the Bark Shack is described as "amazing, " "awesome, " and "phenomenal." They are caring and attentive, making sure dogs are comfortable and happy during their stay. The staff also takes the time to learn each dog's personality and temperament, allowing them to match dogs with compatible playmates.
Dog Experience
Dogs seem to love their time at the Bark Shack, with many reviewing that their pets return home happy, tired, and content. Dogs are given plenty of space to play and socialize, and many owners report that their pets are already planning their next trip to the Bark Shack.
Communication
The Bark Shack is praised for their excellent communication with owners, keeping them informed about their pet's experience and providing updates during their stay.
Concerns and Issues
While the majority of reviews are positive, some concerns were raised about the facility's use of astroturf, which one reviewer claims can be harmful to dogs. Another reviewer experienced some issues with incorrect identification of their dog, resulting in a stressful situation.
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