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At The Unleashed Pet, we are dedicated to providing exceptional pet care services to pet owners in Alexandria, VA, and the surrounding areas. With 8 years of experience, we have established a reputation for our professionalism, compassion, and commitment to the well-being of our furry friends.
Our Philosophy
At The Unleashed Pet, we believe that pets are not just animals, but beloved family members. Our team is dedicated to providing personalized, tailored care that exceeds our clients' expectations. We understand that every pet is unique, with its own personality, needs, and quirks. That's why we take the time to understand each pet's individual needs, habits, and characteristics to deliver customized care that meets their unique requirements.
Our Services
We offer a range of services designed to cater to the needs of our clients and their pets. Our services include:
- Dog Walking: We understand the importance of exercise for our canine friends. Our dog-walking service provides a fun and engaging way for your pup to get the exercise they need to stay healthy and happy.
- Pet Sitting & Overnights: Our pet-sitting services offer companionship and care for your pet when you're away. Whether you're going on a vacation or a business trip, we'll be there to provide the love and attention your pet needs.
- Pet Taxi & Lock Out Service: We understand that sometimes, life can get in the way, and you need help getting your pet to a groomer, vet, or other local appointments. Our pet taxi service is designed to provide safe and convenient transportation for your furry friend.
- Overnights: We know that sometimes, it's not possible to be there for your pet every night. Our overnight service ensures that your pet receives the attention and care they need while you're away.
Why Choose The Unleashed Pet?
At The Unleashed Pet, we pride ourselves on our professionalism, reliability, and commitment to providing exceptional pet care. Here are some reasons why you should choose us:
- Licensed, Insured & Bonded: We are licensed in the county and state, insured, and bonded, providing you with peace of mind and protection in case the unexpected occurs.
- Professional Training: Our staff undergoes rigorous training, including comprehensive knowledge on pet health, handling practices, and safety.
- Memberships & Certifications: We are members of professional associations and certified in pet first aid and CPR, as well as trained in canine and feline behavior and handling.
- Continuity of Service: We understand the importance of consistency and reliability in pet care. That's why we ensure that our services are reliable and dependable, even in unexpected circumstances.
Our Staff
At The Unleashed Pet, we're proud of our talented team of pet care professionals. Our staff is composed of passionate, animal-loving individuals who understand the importance of providing exceptional care and attention to our furry friends. Our staff is fully vetted prior to hiring, including background checks and driving records. We repeat this check every other year during their tenure. New staff complete our rigorous training program, which includes both theory and practical instruction.
Service Quality
The Unleashed Pet has received exceptional reviews from its clients, with all reviewers rating the service a perfect 5 stars. The majority of reviewers praised the dedication, care, and professionalism of Christy and her team. Many expressed relief and peace of mind knowing that their pets were well taken care of, even when they were away from home.
Communication
Reviewers praised the clear communication from Christy and her team, including email updates, photos, and regular reporting. Many emphasized the personal touch and attention to detail that made them feel like their pets were truly valued and cared for.
Flexibility and Availability
Many reviewers highlighted the flexibility and availability of Christy and her team, including accommodating last-minute changes, snow days, sick days, and government shutdowns.
Pet-Friendly
Reviewers universally praised the staff's ability to connect with pets, making them feel comfortable and happy. Some shared stories of their pets enjoying special activities, such as walking or playing with staff members.
Author: Isabel Huezo (1 star)
Unfortunately, one reviewer, Isabel Huezo, was highly critical of Christy Castro, expressing disappointment with the service and accusing her of spreading lies about her business. However, this review stands out as an isolated incident, and the majority of reviewers have had overwhelmingly positive experiences with The Unleashed Pet.
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