Give the customer a better experience than they expect.
At Rivers Edge Pet Resort, we're driven by a simple, yet powerful belief: your pet deserves nothing less than a superior experience. We understand that your furry family members are more than just animals; they're cherished companions, beloved members of your family. That's why we've dedicated ourselves to creating a haven where your pets can unwind, play, and receive the highest quality care. Our commitment to exceptional customer service goes beyond merely providing comfortable accommodations; it's about treating every pet that walks through our doors as part of our own.
Unwavering Dedication to Service
Here at Rivers Edge, we prioritize customer satisfaction above all else. From the moment you arrive, you'll be greeted with warm smiles and genuine enthusiasm. Our team is passionate about animals and dedicated to exceeding your expectations. We strive to accommodate your busy schedule, whether it's coordinating convenient pick-up and drop-off times or providing flexible services to suit your needs. Rest assured that your pet's well-being is our top priority, and we go the extra mile to ensure their comfort and happiness.
Creating a Home Away from Home
We provide a range of amenities designed to make your pet feel pampered and secure. Spacious indoor and outdoor accommodations, complete with cozy Sherpa bedding, offer a comfortable retreat. Our covered, screened-in patio runs provide ample space for supervised outdoor playtime, while private yards and paddocks offer a sense of personal space. For our feline friends, we have a dedicated Kitty Play Area with multi-tiered condos, creating an enriching and stimulating environment.
To ensure a clean and healthy environment for all our guests, our facilities undergo rigorous daily cleaning and sanitization procedures. We believe that a clean and hygienic environment is essential for the health and happiness of your furry family members.
Nourishing Your Pet with Care
We understand that dietary needs can vary widely among pets. To minimize any digestive upset, we strongly recommend bringing your pet's own food. Please ensure that your pet's food is individually portioned and labeled. We are happy to store and administer your pet's food according to your instructions. If you prefer, we can provide high-quality dry food at a nominal cost.
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