Trust us to care for your furry family member like one of our own!
At Family Member Veterinary Hospital, we are dedicated to providing top-notch care for your beloved pets. Our state-of-the-art veterinary hospital, located in Mission Viejo, California, offers a wide range of services designed to keep your furry friends happy and healthy.
Our Mission
Our mission is to provide compassionate, quality care for your pets, while making you feel like a part of our family. We understand the importance of building trust, and we strive to earn yours every step of the way. From routine check-ups to surgery and dental care, our experienced veterinarians and dedicated staff are committed to delivering exceptional service and care.
Our Services
Our veterinary hospital offers a comprehensive range of services, including:
- Doctor's appointments
- In-house laboratory facilities
- Surgery
- Dentistry
- Internal medicine
- Dermatology
- Grooming
- Non-anesthetic dental care
- Ultrasonography
We also offer additional amenities, such as:
- Personalized service with a real person answering the phone
- 30-minute appointments to ensure you have quality time with your pet's professionals
- Rapid lab result turnaround, usually within 24 hours
- Email updates with photos of your pet after procedures or during boarding
Our Commitment to You
At Family Member Veterinary Hospital, we are committed to earning your trust. With 25 years of experience, a spotless facility, and a dedication to ongoing education, we strive to provide the highest level of care for your pets. Our staff is comprised of compassionate, highly trained professionals who share our passion for animal care. We invite you to tour our facility and meet our team in person.
Staff and Communication
The staff at Family Member Veterinary Hospital are generally friendly and professional. Many reviewers praised the doctors, technicians, and front desk staff for their kindness, compassion, and communication skills. However, one reviewer had a poor experience with the front desk and technician, citing rudeness and poor handling of an emergency situation.
Quality of Care
The quality of care provided by the veterinarians at Family Member Veterinary Hospital is highly praised. Reviewers appreciate the thoroughness and compassion shown by the doctors, particularly Dr. Glover. The hospital's ability to handle emergencies and provide prompt care is also commended.
Cost and Value
While some reviewers noted that the hospital's prices are reasonable, one reviewer felt that the cost of dental work was too high.
Overall Experience
Most reviewers had an excellent experience at Family Member Veterinary Hospital, praising the staff and quality of care. However, one reviewer had a poor experience due to a misunderstanding about an appointment and rude behavior from the front desk and technician.
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